Why come to Sytner Solihull for your servicing needs?


WHY VISIT SYTNER SOLIHULL FOR YOUR
BMW AFTERSALES NEEDS?

No one is better equipped to service and maintain your BMW than your local Authorised BMW

Workshop. At Sytner Solihull, our BMW trained technicians and service personnel understand the performance engineering of your car and, with the guarantees that we only use Genuine BMW Parts, you can be sure that the optimum performance of your BMW is maintained, as well as the all-important full BMW service history.


 

5* Customer Service

Finalists in the BMW National Customer Service Awards 2009, we're currently ranked by BMW UK as 3rd out of over 140 dealers in the UK for Customer Satisfaction. Not only does this position highlight our commitment to continually deliver first class customer care, but it also earns us a rating as a 5* BMW Dealer.


 

Going the extra mile

As well as offering a service that meets BMW's high standards, at Sytner Solihull we go that extra mile to ensure our customers visit us time and time again. Here are just some of the services we offer:

  • Extensive customer car parking
    There's no need to worry about whether you can park your car. On arrival at the dealership you'll notice an array of customer parking bays in our private car park, so you know your car will be safe while it's with us.

  • Meet and greet on arrival at the dealership
    Our warmly and friendly reception team, together with a member of our Service department, will greet you upon arrival.

  • Dedicated Customer Service Manager
    Our dedicated Customer Service Manager, Matthew Hobbs, is here to help ensure that your experience with us is an easy one. Should you have any questions you would like to address, Matthew would be delighted to help. Please ask to speak to him while you are with us, alternatively call him on 0121 733 3444 or click to send him an email.

  • Dedicated Fast Lane Service Advisor
    With Fast Lane Service, you can make sure your BMW is back on the road as soon as possible - in 90 minutes in fact. Our dedicated Fast Lane Service Advisor, Jenny Blewitt, is fully trained by BMW to understand the complex engineering of your car and is here to ensure you are kept up-to-date about your car's progress while you are with us. Click to find out more about Fast Lane Service.

  • A comfortable and relaxing customer coffee lounge
    Should you decide to take advantage of our Fast Lane Servicing option, or have chosen to wait while your car is in our workshop, we would like to invite you to relax in front of the television or read a selection of daily papers and magazines in our customer coffee lounge.

  • Complimentary teas and coffees
    Our refreshing selection of teas and coffees are available for our customers, with our compliments.

  • Complimentary Wi-Fi
    Connect your laptop to Sytner Solihull's complimentary Wi-Fi access to retrieve your emails or browse the internet.

  • Quiet working areas
    If you'd prefer to carry out work while you wait, speak to a member of staff about using one of our meeting rooms so that you can work without being disturbed.

 

To find out more about the services available at Sytner Solihull, call us today on 0121 73 3444.