Loading...

ABOUT US SYTNER SOLIHULL.

We are committed to providing you with the highest levels of customer service.

Explore the dealership

Sytner Solihull

Sytner Solihull BMW the New Car showroom, which showcases the latest BMW corporate image. The showroom holds 20 New Cars, a Café bar, customer lounge with wi-fi, a dedicated handover area and state of the art interactive customer consultation lounges. Come down and see us today

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Andy Clements

Head Of Business

Anthony Miller

Sales Controller

Becky Blackburn

Sales Controller

Karl Henderson

Used Car Sales Manager

Adam Pearman

Business Manager

Anthony Richards

Business Manager

Ben Hanmer

Business Manager

James Bowring

Business Manager

Martin Pang

Business Manager

Andrew Fagan

New Car Sales Executive

Joe Taylor

New Car Sales Executive

Josh Mallard

New Car Sales Executive

Lewis Moore

New Car Sales Executive

Lino Croce

Used Car Sales Executive

Craig Cook

Sales Executive

Guy Beckett

Sales Executive

Iqbal Khan

Sales Executive

Karl Rogers

Sales Executive

Luke Whitehouse

Sales Executive

Matt Baker

Sales Executive

Matthew Barton

Sales Executive

Nabeel Karim

Sales Executive

Peter Cole

Sales Executive

Stephen Murphy

Sales Executive

Syed Ahmed

Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

great video provided for service & advice, the service showed up a very small object in my tyre which could of caused an accident.

Service

Very friendly staff at every stage from reception to sales and servicing. Answered all my questions and came out to the car to show me several things I was not sure about.

Service

Service Advisors are very helpful and welcoming

Service

For the work that was carried out I feel it was ridiculously expensive

Service

Individuals manner and approach spot on

Service

My issues were not fully resolved up to my satisfaction.

Service

Staff were not friendly. And also they’ve asked me if i want my car cleaned, i said yes, and when i came to pick it up, they haven’t cleaned it

Service

Excellent customer service - always

Service

Dealt with my breakdown quickly and made up for the damage caused to an alloy wheel with organising a prompt repair.

Service

This is because somebody called me to discuss work to be carried out and they had been instructed to call my husband. This happened as Millie was on lunch. Also boot could have been hoovered,

Service

Considering my car arrived via Bmw Assist at 4.50 on a Saturday the service dept where very courteous and helpful and when advised I was going to Cornwall on the Thursday advised they would do their very best to repair the car before.

Service

Very kind and professional staff from reception to service depertment with kind and professional Mrs. Millie Pretty and Rob Ellen technician who quickly solved the problem.Thanks again

Service

The car was in good shape and was well cleaned .

Service

Simply top class! My service issue was resolved first time with minimum fuss.

Service

The lady that dealt with me was efficient but not massively friendly. Not a major issue, but felt more like I was being processed. Last time I was in I was served by a pregnant lady - cant remember her name - she was lovely. So came to expect that

Service

I cannot fault the high standard of service they give

Service

great service communication excellent received a video of my vehicle when it was on the ramp getting serviced haven’t seen that happen before from any other dealer, overall staff are very polite

Service

Happy with the service - again due to no vehicle being offered - had to wait over 2 hours

Service

Car was ready when service said it would be

Service

Excellent service & staff are very friendly

Service

As above its the first time ever not been very satisfied that it needed brakes and pads as above

Service

Called very quickly from initial call to Coventry, booked in to suit, updated through the day and the work completed to satisfaction

Service

Everything was sorted.

Service

Satisfied with their products and service

Service

I had a couple of badly damaged alloy wheels, one of which was beyond repair. It was found to be difficult to replace the damaged alloys to match up with the remaining two, which meant I had to purchase a set of new alloys.

Service

Staff, quick

Service

no further comments are necessary

Service

Always look after you while waiting - nothing is a problem

Service

The work they have done is always of a high standard.The Senior Service guy I deal with (Nick Adams) is very knowledgable and good to deal with.

Service

Ease of booking. Service completed in a timely manner.

Service

I was supposed to be getting a courtesy full valet as my car hadn’t been washed at all the last time it had been in for a service however this now needed to be prebooked and hadn’t been booked in advance. Speakers failed again but yet to get booked

Service

Wasn’t able to give me more information on the day car booked in . When I picked up the vehicle told me that they will get in touch with me but it was left to me to make contact the next day just before dealership closes

Service

The availablity was great compared to all my other local dealerships. Pleasant staff and great atmosphere.

Service

Staff were very helpful

Service

Exemplary service and attention to detail.

Service

Fault identified and resolved in the same day

Service

The knowledge, attentiveness and relaxed atmosphere from all membersof the team gave a welcoming, comforting and settling feeling.

Service

Courteous staff and quality of service

Service

Helpful staff and happy to agree discounted pricing when extenuating circumstances occur

Service

Service took longer than anticipated. Should have been an hour and a half to two. Was two and a half due to the number booked in at that time. Would have appreciated an update. Maybe better scheduling of service slots is needed.

Service

I can't fault the service from the service team at my local Synter. They fitted me in at very short notice to sort out the fuel pipe leak when they were clearly fully booked, which was very important as I needed the car urgently.

Service

Once again the best unrivalled, Nick your Sevice Manager top man nothing to much trouble

Service

I was satisfied with the professionalism and responsiveness of Yasmin Holmes, the Service Advisor but I thought that the hourly charges for the mechanic were very high.

Service

staff are friendly and efficient ,i received two courtesy calls to make sure that everything was satisfactory

Service

Asked for replacement interior door handle which was fine but they have marked interior door panel

Service

Good advice offered

Service

The engineer concerned went the extra mile to deal with my issues as a matter of urgency

Service

Problem was fixed, free of charge, also given an office to work in

Service

I have experienced good attentive professional service from BMW

Service

Extremely helpful/polite/professional

Service

The customer service is second to none, I was always made welcome when ever I arrived at the BMW centre.

Sales

Very friendly and informative sales advisor.

Sales

Felt welcomed, very accommodating, no fuss and a new car!

Sales

Steve dealt with us on both times we have had a car and he has made the experience welcoming and nothing is to much to do for you