OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
332 ratings and 89 comments received in the last 90 days.
17 July 2022
Everything good ??
16 July 2022
Centre was amazing, car was presented well to me in the show room and was shown around the inside of the vehicle to from Lauren who explained everything I needed to know.
07 July 2022
Bashia was amazing and made the whole process flow without a hitch.
17 June 2022
Very friendly centre at Solihull . George Golby who was sales person for my car was extremely helpful and knowledgeable and had always kept in touch with me throughout. One of the best sales person I have met
06 June 2022
Again product is great along with excellent service
06 June 2022
Car was well presented for collection and features, controls and functionality were clearly explained
02 June 2022
Jess was very helpful Explained things to us fully We went through various options thoroughly and she always answered our questions and helped us where needed
18 May 2022
The sales team were very helpful.
16 May 2022
I ordered my car in September of 2021 and though the wait has been long I was delighted that every aspect of the financial deal agreed back then was honored in full when I took delivery in April 2022.
11 July 2022
Everything done to plan & in timely fashion
11 July 2022
our car was a Motability car and we were very disappointed not to be able to renew the car at bmw .
10 July 2022
you did a good job
10 July 2022
My service was competed very quickly.
10 July 2022
efficient service
10 July 2022
Service delivered, successfully, on time and in-line with expectation
07 July 2022
Excellent service and very accommodating to an additional request to drop my car to my home address
04 July 2022
Justine and Amar very helpful. My car needed a new gearbox and Sytner were able to negotiate a very good price from BMW to pay for it. Initial diagnostic video was good and informative- showed me that the team had looked into issues properly.
04 July 2022
The team are great, helpful and work diligently to support customers.
04 July 2022
Cannot fault anything, excellent as always !
17 July 2022
Excellent comms and service