OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
319 ratings and 116 comments received in the last 90 days.
08 January 2022
Avas fine everything he said and was always contactable by phone or email
21 December 2021
Avas Mahmood the New Cars Sales account manager was very helpful, professional, and extremely prompt with communication on e-mail. Handover manged very well, smooth purchase.
18 December 2021
Five star experience, I had regular calls from my sales agent explaining about the delays which gives me reassurance. The handover was really good, Arafat was very thorough and his attention to detail was great.
16 December 2021
in my book, you could'nt ask for better service or attention to detail from a customers point of view.
14 December 2021
Just great , not pushy and gave me plenty of time to consider my options.
10 December 2021
Enough time was spent helping me to decide that my purchase was correct for me
08 December 2021
Because I feel I was lucky to get my car when I got it because what's going on right now with buying a new car,and he also updated me from time to time to let me know how long away it will be before I got my new car.
06 December 2021
Great to have Guy Beckett on site highly professional sales person
28 November 2021
The on day delivery was made to to feel very special the presentation and help extended to us was brilliant Arafat was superb
16 January 2022
Usual high standard of care and detail
12 January 2022
Work completed on time for the prices quoted
12 January 2022
No problems and very quick turnaround
11 January 2022
Vehicle completed ahead of schedule, I liked the video information that was sent to me, I liked the fact that other things were checked and rectified, ie oil and coolant level, Nice that the car was valeted as well.
11 January 2022
Always would recommend B M W to Family andFriends
10 January 2022
Have experienced Audi and Ford customer service and BMW is by far the best!
09 January 2022
Complex work undertaken to perfection
09 January 2022
Car was 3 months outside of warranty and all work carried out FOC/goodwill
07 January 2022
I have used the dealer for many years and and expertise of the service team there are second to none.
07 January 2022
Work required explained and carried out within allocated time.
16 January 2022
Very quick and easy